FAQ - Performance Accompaniment Recording

If you are running QLab on MacOS Yosemite (10.10) or higher, you may download the MTI Player for QLab directly from player.mtishows.com/macapp at no additional charge.

Certain edits can be made to the existing Performance Accompaniment Recordings. All guidelines and instructions can be found on the Edit Sheet, located in your Organization Profile at the website player.mtishows.com/production.

Once you log in with your Organization Username and Password, simply click on your show's title and a Documents Page will appear. Here, you will find both the Cue Sheet and Edit Sheet for your musical. Please read the submission instructions carefully to ensure you receive your edits correctly and promptly. Once the edit sheet is completed, you can email the completed edit sheet as a Word Doc or PDF attachment to player@mtishows.com to submit your edits.

• The customer may request a cancellation and receive a full refund seven (7) days or less after the initial purchase.
• The customer may request a cancellation and receive a partial refund eight (8) to thirty-one (31) days after the initial purchase. Within this period, the product pricing will be set to $350.00.
• Thirty-one (31) days or more after the initial purchase, no refund or request for cancellation will be accepted.

Please Note for REHEARSAL TRACKS ONLY: After the initial purchase, the customer will have one week to review the software. If within the first seven days, they request a refund, a full refund will be granted. If outside of the first seven days, a fee of $50 will be collected for cancellation.

Because this is recorded material, the better the system, the better the music will play back. We have taken great care in optimizing the tracks for all playback systems. We can assure you that, whatever system you use, our tracks will perform as well as possible.

You will need to mix two channels of audio (The Sound Track) with the stage performers. The only other thing you will need is a playback operator. That will do it.

The resource expires on midnight of your final performance.

Rehearsal tracks are available immediately after purchase and contain the same exact orchestrations as the Performance tracks, but are copyright protected with intermittent Voice Overs to ensure they are not used for performances.

Performance tracks are available two months prior to your performance.  

The music tracks can be accessed through our free app, The MTI Player. You can download our app from the iTunes Store (Apple devices) or Google Play (Android devices).

Any tracks played through the app are downloaded to your device through a WiFi connection. Once they are downloaded, you no longer need a WiFi signal or Internet access to play the tracks.

Production Tracks can only be played on Apple devices (iPod Touch, iPad 2 or above, or iPhone 4 or above with an iOS of 7.0 or later). 

Rehearsal Tracks can be played on most Apple devices and select Android devices. Rehearsal tracks can also be streamed through the Internet (Note: you will always need Internet access for the streaming option).